Privacy Policy

CarAlert Limited respects the privacy of our visitors and customers, and recognises the need to protect Personal Information that you provide to us. We have therefore established this Privacy Policy to assist you to understand what information we collect and how that information is used when you visit our web site.

From time to time, we will review and may make updates to this Privacy Policy. We encourage you to check this page for any changes to the CarAlert Privacy Policy; your continued use of this site after any change to this policy will constitute your acceptance of such changes.

We last updated our Privacy Policy in October 2020.

What does CarAlert mean by Personal Information?

Personal Information is information that can be used to identify or contact a specific individual, such as a name or email address.

What Personal Information does CarAlert collect and why?

We divide the Personal Information we collect into two categories: information you explicitly provide, and information that you casually provide.

On CarAlert's web sites, we may ask for specific Personal Information from you which will be solely used to provide the CarAlert service. We will only collect the Personal Information that you knowingly provide to us, and we will only do so when it helps us provide the CarAlert service.

In addition, as you browse our web site, we may automatically collect information about your time on our site and the content that you access whilst browsing it. While we do not intend any of this information to be Personal Information, it may be possible to combine this information with other information, making it Personal Information. If we do so, passively collected information about your browsing of our web sites will be considered Personal Information.

Automatically collected information is analysed to improve our web sites, and includes, without limitation, details such as what pages you visited, how long you spent on each page, and how you found the CarAlert web site. This information can be used to answer such questions as “How do people find out about CarAlert's products and services?” and “What are the most popular pages on the CarAlert web site?”.

Does CarAlert use cookies?

The CarAlert web site does use “cookies” on its web sites. Cookies are identifiers that can be sent from a web site and placed on your hard drive by your browser, and sent back to CarAlert when you browse our web site. You may elect not to accept cookies by instructing your browser not to accept cookies from CarAlert web sites, and if you do so, you will still be able to browse our web sites. However, certain interactive functionality of our web sites may not be available if you do not accept cookies from CarAlert.

Cookie information is used in much the same way as automatically collected information about your browsing of our web sites, and may be used to link together multiple visits you may make to our web sites.

Our site uses two types of cookies:

  • ’Analytical’ cookies allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.
  • ‘Functional’ cookies allow us to remember choices you make, such as your log in details. We use these cookies to show you are logged in (where applicable) and display relevant confirmation pages when you interact with our sites.

What do you do with my email address?

If you provide your email address to CarAlert, we may use it to contact you directly regarding your interest in our company. For example, if you ask us for information on our product, we will email you with the requested information and may contact you to provide follow-on information.

We will never sell your email address or knowingly make it available to marketing services. If you decide to contact a dealer/private seller via CarAlert, then we will give them your email address so they get in touch to discuss the ad you registered interest in. Your email address will only be sent to the dealer/private seller who you are contacting. We will also give you the option to send your phone number to the dealer/private seller.

How do you protect my Personal Information?

CarAlert is committed to taking reasonable efforts to secure the Personal Information that you choose to provide. To protect the privacy of this information, CarAlert and its partners employ industry-standard controls including physical access controls and internet firewalls. We may store any information collected in a number of jurisdictions, including the United States of America, various member states of the European Union and the United Kingdom. When we transfer personal information outside the EEA, we ensure the recipients of this information are subject to the same safeguards and contractual obligations as those required within the EEA.

How long do you keep my information?

CarAlert retains Personal Information for as long as you have an account on the CarAlert platform.

Do you share my Personal Information?

CarAlert will only use your Personal Information within CarAlert Limited, and will not divulge your Personal Information to anyone else.

We will not sell your Personal Information.

If we are required by a law enforcement or other government official to divulge your Personal Information we will do so, and you expressly authorise us to do so.

Your rights

You have a right to:

  • access the data we hold on you and the right to know how we process it.
  • have incomplete or incorrect data completed/corrected.
  • have your Personal Information erased.
  • object to the processing of your Personal Information and restrict the way we process it.

Links to third-party websites

CarAlert web sites may link to web sites hosted by other firms for your convenience and information. If you visit those web sites, the Privacy Policy of the firms hosting those web sites will apply.

We do not endorse or make any representations about third-party web sites, nor can we control how Personal Information you provide to those web sites will be used.

Contact information

If you have any questions or wish to exercise your rights in relation to this policy then please email info@caralert.io.

If you have any concerns regarding this Privacy Policy, or you believe that the privacy of Personal Information you have provided to CarAlert has not been respected or maintained according to this Policy, you may submit a complaint in writing to the attention of CarAlert, 29 Lockesfield Place, London E14 3AH, United Kingdom.